Orders and Returns
You don’t have to be a registered user to make purchases from Yoojo.online, but we recommend having an account so that you can add your favorite products to your Wish List, track availability of items and stay updated on the best deals and promotions.
No worries if you forgot your password! Just click 'Forgot your password?’ on the Account sign-in bar and insert your email address. We will send an email with a link to reset your password.
Get updates on new arrivals, best deals and promotions by subscribing to our mailing list at the bottom of our Homepage.
Online shopping is very easy with Yoojo. After choosing your favorite item, select the size, color (if applicable) and click “Add to Cart”, then go to Your Bag (in the top right corner) and click “Proceed to Checkout” .
Here you will have an option to "Sign in" with your credentials or continue as a “Guest" by just filling out the email address field.
The next step is providing a delivery address and payment information. Once your order is placed you will receive a confirmation email and your package will be on its way!
There is a ‘Size Guide’ link on each product’s page (where applicable) to showcase the size conversion chart.
Please refer to the Refund Policy page for all necessary information concerning returns and refunds.
Shipping Times and Costs
- Shipping delivers within 1 business day in Yerevan and Tbilisi. The cost is €1.
-- Shipping delivers within 7 business days in other regions of Armenia and Georgia. The cost is €3.
- Next-day and Express delivery options are also available upon request.
- See the delivery FAQs for details on shipping methods, costs and delivery.
Yooto accepts the following payment methods:
- Credit Card: Visa, MasterCard, American Express, JCB, Visa Electron. The total amount will be charged to your card when the order is shipped.
- PayPal: Shop easily online without having to enter your credit card details on the website. Your account will be charged once the order is completed. To register for a PayPal account, visit the website paypal.com.
In addition, Yoojo.Online features a Fast Checkout option, which allows you to securely save your credit card details so that you don't have to re-enter them for future purchases.